Privacy policy

Logivex Logistics LLC is a freight forwarding company based at Str. Imzot Nikprelaj, Ulpiana No. 29, 10000 Prishtina, Kosovo. We are responsible for the personal data described in this policy.

When you request a quote, we collect the details you enter in the form: your name, company, email address, phone number and the information about your shipment.

When you contact us by email, phone or WhatsApp, we receive the details you choose to share with us.

We use your details only to answer your request, prepare your quote and arrange the transport you ask for. We do not sell your data and we do not use it for advertising.

Every quote request is stored securely and sent to our team by email so we can reply quickly. These notification emails are measured for opens and link clicks so we know they reached us.

We count visits to this website with a privacy-friendly analytics tool that does not use cookies and does not identify you personally. It shows us totals such as page views and the countries visitors come from.

The map on this website is provided by Google Maps. When the map loads, Google may receive technical data such as your IP address, under its own privacy policy.

If you message us through WhatsApp, the conversation is handled by WhatsApp under its own terms and privacy policy.

To move your cargo, we share the shipment details that are needed with carriers, partner forwarders and customs authorities. We only share what is necessary for that purpose.

We keep quote requests and related correspondence for as long as needed to serve you and to meet our legal and accounting obligations, and then delete them.

You can ask us to show you, correct or delete the personal data we hold about you at any time. Email us and we will respond as soon as possible.